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Mitchell 1 PDG
Mitchell 1 Customer FAQ's
I am a Mitchell 1 Manager / ManagerPlus customer who wants to be able to use integrated parts ordering from my vendor.
  • Contact your Parts Supplier and ask the following:  “I would like to order parts electronically utilizing my Mitchell 1 Manager/ManagerPlus, can you set up the ability for my shop? I need a user name and password along with your vendor information for my Mitchell 1 Manager program.”
  • Installation instructions on how to add integrated parts ordering for your parts vendor.
  • Operations instructions on how to use integrated parts ordering for your parts vendor.
Why would I want to order parts electronically?
  • To increase your shop productivity, profitability and efficiency.
  • Your Service Writers will spend less time on the phone ordering parts and confirming deliveries.
  • You will see fewer ordering mistakes when you order your parts electronically.
  • Gives you the ability to automatically reorder your stocking parts without picking up the
    phone (Mitchell 1 ManagerPlus only).
Which version of the Mitchell 1 Manager / ManagerPlus do I need in order to access integrated parts ordering?
  • To use all of the most current features of integrated parts ordering Version 5.9 or higher is needed.
  • It is preferred that you be a current subscriber so that you have all of the enhancements automatically sent to you each quarter as they are released
    by Mitchell 1.
Does integrated parts ordering cost extra?
  • Integrated parts ordering is included with all of the current versions of Mitchell 1 Manager/ ManagerPlus.
  • If you are not a current Mitchell 1 Manager / ManagerPlus subscriber, you will need to subscribe to an Update.
I am a Mitchell 1 Repair or Estimator customer who wants to be able to use electronic parts ordering from my vendor.

If you have additional questions, or need additional information, please contact Dan Kelley, Director of Strategic Partnerships, at 888.724.6742 x6885 or dan.kelley@mitchell1.